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Support > Quick tips

  • Task Manager has lost the toolbar and the menus
    Just double-click with the mouse on any of the borders of the Task Manager windows. The toolbar and the menu will come back. This is called Task Manager small footprint mode.
  • There is an icon in the bottom right corner saying my network connection has limited connectivity or no connectivity
    Very possibly there has been a change in the network setting on your computer. Normally is either a static IP address that has been changed to dynamic IP address (in this case re insert the static IP) or a dynamic IP address is not receiving one IP from the DHCP server (file server, ADSL router etc.) which is supposed to dish out the address to your PC. Sometimes could be a defective fly lead cable, the network card (NIC) or the Hub/Switch your PC is connected to (try to switch off the server, the ADSL router and even the hub/switch for 5 seconds, restart and try again).
  • Data Error Reading/Writing Drive C (or other drive)
    The error messages given indicate hard drive failure or serious data corruption
    This error can be caused by:
    Hard drive not setup properly in CMOS.
    Hard drive not connected.
    Bad hard drive.
  • Invalid system disk Replace the disk, and then press any key
    That message means that your hard drive is no longer bootable. Likely causes are a defective drive, corrupted files, or a virus.
  • The system is low on virtual memory. Windows is increasing the size of your virtual memory paging file
    This issue may occur if there is not sufficient memory on the computer, and when the current virtual memory settings are not set high enough. The best option here is to add more physical RAM to the computer (i.e.. from 256Kb to 512Kb or more).
  • You are unable to copy and paste in Windows Explorer
    Go to Start, Settings then Control Panel. Select the Internet Options icon and click on the Security tab. Then click on Custom Setting, and make sure the "Drag and copy or paste" option is enabled.
  • Your files do not open with the program you want to open them with
    Hold down shift while right clicking on the file. Select Open With from the menu. Select Choose Program and find the appropriate program from the list. If the program you want to use is not listed, click on Browse. Navigate to the executable (.exe) for the program and then click on Open. Check the box that says "Always use the selected program to open this kind of file" checkbox.
  • The Internet connection is very slow, specially on international sites
    Sounds silly, but could really be you have exceeded your bandwidth cap, specially if you are towards the end of the month. Just call your Service Provider (ISP) and enquiry about your account cap. Normally you can purchase a top-up or booster to carry you till the end of the month when your cap is reset to zero.
  • Windows Firewall displays "For your security, some setting are controlled by group policy."
    Method 1 - For Windows XP Home and Professional Editions
    1. Start > Run > Regedit.exe
    2. Navigate to HKEY_LOCAL_MACHINE \ SOFTWARE \ Policies \ Microsoft \ WindowsFirewall
    3. Backup the key and then delete the WindowsFirewall branch.
    4. Close Regedit and restart Windows.

    Method 2 - For Windows XP Profession
    1. Start > Run > Gpedit.msc
    2. In Compuer Configuration > Administrative Templates > Network > Network Connections > Windows Firewall >
    Standard Profile, set state of the 14 entries prefixed with "Windows Firewall:" to "Not configured"
    3. Exit the Group Policy Editor.
Support > Quick tips
 

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