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Support >
Fix corrupted User Profile
User
profiles are used to save user preferences and user-specific configuration
information on your Windows XP computer. If your old profile becomes corrupt due
to certain problems on your PC, then you can fix the problem by creating a new
profile and copying all the user data in the old file to the new file.
Create a New User Profile
To create a new user profile on Windows XP Home Edition, perform the following
steps:
- Log on to the PC with a user that has
administrative rights to the system.
- Open Start menu and select Control Panel.
- In the Control Panel window, select the
User Accounts link.
- In the Pick a task section, select the
Create a new account link
- Type the name of the user and select the
Next button.
- Depending on the type of rights you want
to assign to this new user, select an account type and then select the
Create Account button.
To create a new user profile on Windows XP
Professional Edition, perform the following steps:
- Log on to the PC with a user that has
administrative rights to the system.
- Open Control Panel and select the User
Accounts link.
- Open the Advanced tab and then select
Advanced.
- In the left pane, expand the Users folder,
open the Action menu and then select New User.
- Enter the name of the new user and select
Create.
Steps to Copy User Date from Old
Profile to New Profile
To copy user data from the old profile to the new profile, you need to perform
the following steps:
- Log on the system with a user account that
is different from the user accounts from and to which you are going to copy.
- Open the Windows Explorer window.
- Open Tools menu, select the Folder Options
command, and open the View tab
- On the View tab, select the Show hidden
files and folders checkbox and clear the Hide protected operating system
files check box and then select the OK button.
- In the Windows Explorer window locate the
folder for the old profile.
Note: If you have installed Windows in the C drive, then this folder would
be C:\Documents and Settings\Old_User_Name folder.
- Open this folder, select the Ntuser.dat,
Ntuser.dat.log, and Ntuser.ini files by pressing the Ctrl key, right-click,
and select Copy.
- Now, open the folder for the new profile,
say C:\Documents and Settings\New_User_Name, right-click in the right pane
and select Paste.
- Finally Log off and log on as the new
user.
Note: This procedure does not copy user data
files, emails, and address book to the new profile and this had to be done
manually. Therefore, before you delete the old profile remember to copy all
important information included within it to the folder of the new profile.
Support >
Fix corrupted User Profile
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